Royalcoffee reserves the right to make changes to this policy in any item at any time at its discretion and in accordance with updates on this page. Please check
This page periodically to make sure you are happy with these changes.
Information requested by you Royalcoffee
a. Name, set contact information including email.
B. Correspondence information such as postal code, your preferences and interests.
C. Any other information related to / or relevant to your request to us.
Why Royalcoffee collects your information?
To personalize the user experience: We may use information to understand how the services and resources available on Royalcoffee are used as a group.
To improve customer service: Your information helps us respond more effectively to your customer service requests, inquiries and support needs.
To process your requests: We use the information collected to understand the nature and features of your business, thus accepting or rejecting your request.
For marketing offers: We may use your information for promotional activities of our products or new features, special offers and for advertising.
For periodic e-mail messages: Your e-mail address will be used to send you information and updates related to our website and services. It can also be used to answer your inquiries, and / or any other requests. If the user decides to be on our mailing list, he or she will receive e-mail messages that may include company news, updates, product information or related services, etc.
Access and store data in Royalcoffee
The data we collect from you is stored on our system servers and will be treated with complete confidentiality. Your personal information will only be used by Royalcoffee for all business transactions that require your information to complete transactions.
Royalcoffee may allow a third party application to access your information if data verification and other verification purposes arise. Royalcoffee ensures that the checks used by a third party application will help make your account safe from fraud or any money laundering.
Safety in Royalcoffee
Royalcoffee acknowledges its responsibility at all times to maintain the confidentiality and security of any information received by Royalcoffee in connection with the transaction. Royalcoffee has all the necessary electronic and physical procedures in place to keep your information safe in order to prevent any unauthorized access. When you log in to your Royalcoffee account, all Internet connections are secured using SSL with 128-bit secure encryption. To protect your information, please make sure you do not share or share your Royalcoffee login information with anyone else.
Cookies on the Internet
'Cookies' are text files, used by your computer's browser, that store visitor data. Cookies, by themselves, do not know the individual user. The use of online cookies is common and does not cause harm to your system.
Cookies are primarily used to measure access to a site, to keep records and let you know when you visit a particular site. Cookies never allow us.
Access any information other than what you choose to share with us
Cookies also help us analyze the data to be used to improve our website, ultimately giving you a better experience as a user. Users generally have options in accepting or rejecting cookies. However, please note that if you choose to block cookies, you will not receive full benefit from using the site.
Third Party Websites
Users may find advertisements or other content on our site that link to the sites and services of partners, suppliers, advertisers, sponsors, licensors and other third parties. Royalcoffee do not control the content or links that appear on these sites and we are not responsible for the practices of employees on those sites.
Browsing and interaction on any other site, including sites that are relevant to our site, is subject to the terms and policies of the site itself. Royalcoffee does not guarantee the protection and privacy of information that may be provided on such sites.
Update your data
If you have personal or professional information (such as name, address, or phone number) that needs to be changed, you should update your details by contacting the Royalcoffee team on the Contact Us page.
To avoid inconvenience to everyone, Royalcoffee are strongly recommended to keep all information up to date correct. Royalcoffee will be exempt from any liability while losses arise from failure to update your information.
Return and Exchange Policy
Product Return Policy is designed to maintain customer satisfaction and preserve our rights. Customer must contact Customer Care within 1 days from the date of receipt of the products or the date of purchase to clarify the reasons for the return and is assumed to be reasonable and acceptable and replacement within 3 days from the date of receipt of the products.
The store deals with vital products that do not apply to return items and only available within a limited time in coordination with customer care.
In the event of a refund due to a defect or manufacturing defect in the product, or damage on delivery or wrong product delivery the customer will not have to pay the shipping fees. In case of refund for other reasons the shipping fee will be on customer
Returns The product must be in its original packaging and in its original condition at the time of purchase and not used and the outer packaging in its original condition with full accessories. We do not accept the return of products that are scratched or damaged as a result of misuse or technical failure caused by the customer.
After we retrieve the product we will inspect it and after inspection by our competent team will issue a report that the product conforms to the packing conditions and the presence of all supplies and verification of the products and then will get the approval or rejection of the concerned department for retrieval
It is our policy to return any payment made by the customer using any of the payment methods upon purchase on the website in the same manner of payment. We also provide our valued customers with the service of refunding the amounts they paid through a balance of value can be exchanged with the products as desired by the customer
All financial assets shall be deducted and borne by the customer, including shipping, return and other charges.